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 Privacy Policy

Your Privacy Matters to Us

We believe in transparency. Here's exactly how we handle your data - no fine print, no surprises.

Who We Are

Schoozie ("we", "us", "our") is an Indian ed-tech company that builds school websites, dynamic CMS platforms, and school ERP software.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website (schoozie.com), use our products, or communicate with us.

Information We Collect

Information You Provide

  • Name, email address, and phone number when you contact us or request a demo
  • School name, location, and requirements shared during consultations
  • Messages sent via WhatsApp, email, or our contact channels

Information Collected Automatically

  • Browser type, device type, and operating system
  • IP address and approximate geographic location
  • Pages visited, time spent, and referring URLs
  • Cookies and similar tracking technologies (see Cookies section below)

Information from Schools (ERP Clients)

If your school uses our ERP software, we may process student records, attendance data, fee records, and other school management data on your behalf. This data is owned by the school and processed strictly according to the school's instructions.

How We Use Your Information

  • To respond to your enquiries and provide customer support
  • To deliver, maintain, and improve our products and services
  • To process payments and manage your account
  • To send service-related communications (updates, maintenance notices)
  • To understand how our website and products are used so we can improve them
  • To comply with legal obligations and protect our rights

We do not sell your personal data. We will never sell, rent, or trade your personal information to third parties for marketing purposes.

Information Sharing

We may share your information only in the following limited circumstances:

  • Service Providers: Trusted third parties who help us operate our business (hosting, payment processing, analytics) - bound by confidentiality agreements
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified)
  • With Your Consent: When you explicitly ask us to share your information

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. These include:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our site so we can improve it
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect your experience on our website.

Data Security

We take the security of your data seriously and implement appropriate technical and organisational measures to protect it, including:

  • Encrypted data transmission (SSL/TLS) across all our platforms
  • Secure cloud hosting with regular backups
  • Access controls limiting who can view sensitive information
  • Regular security reviews of our systems and practices

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.

  • Enquiry Data: Retained for up to 2 years after last contact
  • Client Data: Retained for the duration of the service agreement plus any legally required period
  • School ERP Data: Owned by the school; deleted or returned upon contract termination as per the service agreement

Children's Privacy

Our website and marketing services are directed at schools and educational institutions, not at children directly. When schools use our ERP software to manage student data, the school is the data controller and is responsible for obtaining any necessary parental consents.

We do not knowingly collect personal information directly from children under the age of 18 without parental or school authorisation.

Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Ask us to correct inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Objection: Object to our processing of your data in certain circumstances
  • Portability: Request your data in a structured, commonly used format

To exercise any of these rights, contact us at hello@schoozie.com.

Changes to This Policy

We may update this Privacy Policy from time to time. For significant changes, we will make reasonable efforts to notify you via email or a notice on our website.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out at hello@schoozie.com.

Have Questions?

We're always happy to clarify how we handle your data. Reach out anytime.

Contact Us
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