School ERP Portal

1 Service Overview

Schoozie ERP is a cloud-based school management platform designed for Indian schools, madrasas, and educational institutions of all sizes. Pricing is per active student per month — you only pay for what you use. Three subscription tiers are available: Basic, Standard, and Complete.

2 Subscription Plans & Pricing

• Basic — Rs. 10/student/month: Student management, fee collection (online & offline), part payment, admission/cancel/transfer, admin dashboard.
• Standard — Rs. 20/student/month: Everything in Basic + attendance system, parent portal, report cards & results, teacher management, exam management, SMS notifications.
• Complete — Rs. 25/student/month: Everything in Standard + library management, transport management, other staff management, payroll system, advanced analytics, priority support, and all future features.
• Plans can be upgraded at any time. Downgrade requests take effect from the next billing cycle.
• Example (Standard): 100 students = Rs. 2,000/month | 300 students = Rs. 6,000/month.

3 One-Time Setup Fee

• A one-time installation and onboarding fee applies to all plans.
• April 2025 offer: Rs. 9,999 (regular price: Rs. 21,500).
• Setup fee covers system configuration, data migration assistance, and initial training.
• Setup fee is separate from the monthly subscription charge.
• Setup fee is non-refundable once work has begun.

4 Free Trial

• A free trial is available for new schools (duration communicated at sign-up).
• Full access to the selected plan is provided during the trial.
• No payment is required during the trial period.
• After the trial, a subscription must be activated to continue.

5 Fee Module — Details

• Supports online payments (UPI, bank transfer) and offline cash/cheque recording.
• Part payment feature allows students to pay fees in multiple installments.
• Automated fee reminders via SMS and parent portal.
• Fee receipts generated automatically for every payment.
• Overdue tracking with pending balance reports.

6 Admission, Cancel & Transfer

• New student admission form with document upload support.
• TC (Transfer Certificate) generation with one click.
• Admission cancellation with refund tracking.
• Student transfer between classes/sections handled smoothly.
• Full admission history maintained for every student.

7 What Is NOT Included

• School website (available as a separate Static or Dynamic plan).
• Biometric hardware (client must arrange own hardware).
• Custom mobile app development.
• Third-party payment gateway integration (unless agreed separately).
• Printed reports or physical documents.

8 Data Privacy & Security

• All school and student data is stored on encrypted servers.
• Schoozie will never share or sell client data to third parties.
• Regular automated backups are performed daily.
• In the event of a data breach, affected clients are notified immediately.
• On service termination, the client may request a full data export before deletion.

9 Service Availability

Schoozie ERP targets 99% uptime. Scheduled maintenance is communicated at least 24 hours in advance. Schoozie is not liable for disruptions caused by internet outages, third-party services, or force majeure events.

10 Subscription & Cancellation

• Subscriptions are monthly and auto-renew unless cancelled.
• Cancellation must be requested via WhatsApp at least 7 days before the next billing date.
• No refund for partial months already billed.
• On cancellation, school data is retained for 30 days before permanent deletion.
• Access may be suspended if payment is overdue by more than 7 days.

11 Support Policy

• Support available via WhatsApp (Mon–Sat, 10am–6pm IST).
• Response within 24 hours on working days.
• Critical issues addressed within 4–8 hours.
• Complete plan clients get priority support.
• Onboarding guidance and initial setup support included for all plans.

12 Governing Terms

These terms are governed under Indian law. Any dispute will first be addressed through mutual discussion. Schoozie reserves the right to update these terms at any time with 30 days prior notice via WhatsApp or email.